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What your relationship manager does
Knows your account
Your services, service area, goals and history, so you never start from zero.
Reviews your report
Walks through rankings, traffic, leads and money collected and recommends next steps.
Coordinates changes
Routes website, listing, content and campaign updates to the right team and follows up.
Plans the season
Seasonal campaigns, offers and content scheduled ahead of your busy months.
Helps you use the platform
Tips and setup for the inbox, calendar, estimates and automations.
Escalates fast
A direct line into production, support and billing when something needs attention.
How the relationship works
Onboarding
Your manager joins the onboarding call and captures what matters to your business.
Launch
Confirms the site, listings and platform are set up the way you want.
Monthly check-ins
Reporting reviews and recommendations, as often as you want them.
Ongoing
Reach out any time by phone, email or from inside your platform.
Since implementation, we have zero no-shows. It's worth its weight in gold not just because of our increased earnings and availability, but also because their customer service is superb.
