How reputation management works
New-review notifications
A notification for every new review and rating your business receives, wherever it is posted.
Automated review requests
After every completed job or invoice the platform asks the customer for a review by email or text.
Response help
Positive or negative, a quick and tactful reply matters. We help you craft a solid response.
Google, Facebook and more
Reviews monitored across the platforms where customers make their decision.
Reviews on your website
Fresh reviews displayed on your site to build trust with visitors who are ready to call.
Ranking impact
Review volume, recency and responses feed Google's local results and AI answers.
From finished job to five stars
Job completed
You mark the job done or send the invoice from the platform.
Request sent
The customer receives a short, branded request with a direct link to review you.
Review posted
You are notified immediately and can respond from your inbox.
Reputation grows
New reviews appear on your site and lift your local visibility.
Everyone I have talked with in operating their business app has been so helpful and quick to answer the phone. Their program is so complete for my company to do estimates, invoices, get reviews, make appointments and more.
Review questions
Can you remove a bad review?
No one can remove legitimate reviews. We help you respond well, flag reviews that break platform rules, and bury the odd bad one with a steady stream of new five-star reviews.
Which platforms are monitored?
Google, Facebook and the major review and directory sites relevant to your industry.
Does the customer have to download anything?
No. The request is a simple text or email with a link that opens the review form.
Is there a long-term contract?
No. Reputation management is month to month. We work to earn your business every month rather than locking you in.
Who do I talk to when I have a question?
A US-based support team and a dedicated relationship manager who knows your account. Call (210) 480-6345, Monday to Friday, 9am to 5pm Central, or message us from inside your platform.
How do I see what it is doing for me?
Every month you receive a report covering site visits, leads captured, estimates and invoices sent, money collected, messages and appointments. You can also sign in to your platform at any time.
Start your free quote
- No long-term contracts
- Unlimited US-based support
- Monthly reporting and insights
- Unlimited changes to your site and campaign
